Team Reset
Get Your Scrum Team Unstuck And Aligned Around What To Change
A Team Reset is a private workshop for Scrum teams that are busy, holding the events, and still running into the same problems sprint after sprint.
Chosen by companies in SaaS, Healthcare, Government, Consulting, Financial Services, Retail, Energy, and more.
A Team That Keeps Repeating The Same Problems
- Scrum events feel mechanical, repetitive, or low-value
- The same disagreements return in sprint planning and retrospectives
- Sprint Goals are weak, missing, or ignored
- Work carries over because it was unclear, too large, or poorly coordinated
- Different roles have conflicting expectations about ownership and decisions
- The team is busy but not improving how it delivers
A Team Aligned Around What To Change
- See how roles, events, backlog practices, and organizational pressure interact
- Reconnect Scrum practices to the decisions they should support
- Resolve different expectations about readiness, quality, collaboration, and ownership
- Choose a small number of changes the team can realistically sustain
- Assign clear owners and next steps
- Agree on how the team will inspect whether the changes are helping
Why This Workshop Is Different
What Teams Will Be Able To Do
Diagnose Recurring Problems More Clearly — Understand how roles, events, backlog practices, organizational pressure, and team habits contribute to the problem.
Clarify Roles And Decision Ownership — Agree on what product owners, Scrum Masters, developers, managers, and stakeholders need to own and where unclear boundaries are slowing decisions or creating conflict.
Make Scrum Events Useful Again — Reconnect sprint planning, daily Scrums, sprint reviews, sprint retrospectives, and backlog refinement to the decisions and conversations they are meant to support.
Improve Planning And Finishing — Strengthen backlog readiness, Sprint Goals, coordination, Definition of Done, and the team’s ability to finish meaningful work together.
Choose Practical Changes The Team Owns — Leave with a short list of specific changes, clear owners, and an agreement about how the team will inspect the results.
How The Workshop Works
A Team Reset is a focused working session built around the problems the team most needs to solve. The team examines how work moves from priorities and backlog conversations through planning, coordination, review, and improvement.
Participants surface conflicting expectations, test practical changes against real examples, and leave with clear owners, next steps, and a way to inspect results.
- Private workshop for one Scrum team or closely related group
- Delivered live online or in person
- Scope and length based on the team’s challenges
- Uses the team’s actual roles, events, backlog, and working agreements
- Includes teaching, facilitated diagnosis, and practical application
- Optional follow-through during real sprints
Workshop Outline
- Scrum purpose and current team patterns
- Roles, decision boundaries, and ownership
- Backlog readiness and Sprint Goals
- Sprint planning and daily coordination
- Definition of Done and finishing work
- Reviews, stakeholder feedback, and product learning
- Retrospectives and visible improvement
- Selecting and inspecting team-owned changes
Resources Participants Can Keep Using
Participants leave with:
- The agreed set of changes the team selected
- Clear owners and next steps
- An agreed way to inspect whether the changes are helping
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Built On Decades Of Scrum Team Experience
Mountain Goat Software has spent more than 25 years helping teams use Scrum in real organizations and under real delivery constraints.
Mike Cohn co-founded both the Scrum Alliance and the Agile Alliance and is the author of Succeeding with Agile, User Stories Applied, and Agile Estimating and Planning.
A Team Reset draws on that practical experience to help teams recognize where their approach has drifted, reconnect practices to their purpose, and make changes they can sustain.
Frequently Asked Questions
Is This A Scrum Training Class?
A Team Reset includes focused teaching where it helps the team solve its current problems. Most of the workshop is spent examining how the team works, resolving different expectations, and applying Scrum principles to its real situation.
Is This For New Teams Or Experienced Teams?
A Team Reset is most useful once a team has enough experience together to see recurring patterns. Newer teams can benefit when conflicting expectations have already emerged. Experienced teams use the reset to realign practices that have drifted or stopped producing useful outcomes.
Should The Whole Team Attend?
Usually, yes. A Team Reset works best when the product owner, Scrum Master, and developers participate together. Managers, stakeholders, analysts, designers, testers, or others may join when their decisions or involvement materially affect the problem.
Will We Use Our Own Examples And Work?
Yes. The reset is grounded in the team’s actual events, backlog practices, roles, working agreements, interruptions, and delivery challenges.
How Long Is A Team Reset?
The scope and length depend on the number of participants, the breadth of the problems, and how much application the team needs. We determine the simplest useful format during the workshop alignment call.